Scan
Identify the asset, capture hardware, serials, configuration and inventory data.
THE OPERATING PLATFORM FOR IT ASSET RESELLERS
NEW · Voice, voicemail automation & unified customer communications
Turn asset chaos into profitable relationships.
PC Reseller Workbench connects the entire resale operation—from device intake and diagnostics through provisioning, inventory, marketplace sales, CRM, multichannel communication and follow-up.
01 Discover02 Inspect03 Grade
04 Deploy05 Price06 List
LIVE WORKBENCH
Receiving new assets…
Received47
›
Inspected42
›
Ready38
›
Listed31
›
Sold24
Looping asset lifecycle demonstration
One system of record.Every asset, lead, message and sale stays connected.
SCANHardware intelligence
TESTDiagnostics & grading
PREPSecure deployment
RESELLPricing, CRM & channels
SCAN → TEST → PREP → DEPLOY → RESELL
Watch one device move through the workbench.
Each step enriches the same asset record. No re-keying. No disconnected spreadsheets. No losing the customer relationship after the sale.
Test
Run diagnostics, inspection, performance checks, cosmetic grading and photos.
Prep
Wipe securely, repair, upgrade and prepare the machine for its next owner.
Deploy
Provision Windows, drivers, updates and a consistent resale-ready configuration.
Price
Use condition, configuration and market intelligence to protect margin.
Resell
Publish, sell, capture the buyer in CRM and keep the relationship after delivery.
FROM WORKBENCH TO CUSTOMER
The asset record becomes the center of the sale.
Inventory intelligence feeds pricing and listing workflows, while the buyer becomes a CRM contact and lead. Communications, follow-up and sale history remain attached to the same customer relationship.
Hardware & diagnosticsWindows provisioningPXE & toolkit operations
Inventory & listingsCRM & communicationsSales & delivery records
BUILT FOR THE WHOLE RESELLER OPERATION
The latest workbench is more than inventory.
New capabilities connect technicians, sales, marketing and customer follow-up without scattering records across separate tools.
Provisioning operations
Manage Scout workstations, PXE hubs, technician intake, scan evidence, device preparation and deployment from the portal.
Outlook-style CRM
Keep companies, contacts, leads, assignments, appointments, notes and complete communication history in one customer workspace.
Unified communications
Search and archive email, SMS, MMS, WhatsApp and Voice activity against the customer, company and lead that generated it.
Tracked email marketing
Build reusable audiences and templates, send through SendGrid or Telnyx Email, and track delivery, opens, clicks, bounces and unsubscribes.
Browser & callback calling
Click a CRM phone number and call from the browser or have Telnyx call the sales representative first, with outcomes retained in PCR.
Reusable voicemail
Maintain private or shared recordings, play them into a connected call, or detect voicemail and deliver the selected message automatically.
ONE CUSTOMER · EVERY CONVERSATION
See Unified Communications
A communication command center built into CRM.
Email a prospect, send an independent SMS or MMS campaign, continue on WhatsApp, or call without leaving PCR. Provider events update the same customer history so follow-up is based on what actually happened.
Live channelsEmail · SMS · MMS · Voice
Provider-enabledWhatsApp after Telnyx/Meta approval
Durable historyInbound, outbound, status and attachments
Voice productivityBrowser phone, callback calls and voicemail library
RECENT CONVERSATIONS
JA
MK
RS
Jordan AveryInterested in the Latitude 7420
Morgan KingEmail delivered · Quote #1048
Riley SmithVoicemail delivered
SMS · CRM MATCHED
Jordan Avery
Northstar Technology GroupCRM contextActive consumer leadFollow-up today
THE SALE DOESN'T END AT CHECKOUT
Every buyer becomes part of your CRM.
Website inquiries, Marketplace prospects, business asset sellers and repeat customers belong in one relationship history.
EmailSMS / MMSVoiceWhatsAppMarketplace
PCR is the system of record. Communication providers can change without losing customer history.
JA
Jordan AveryNorthstar Technology Group
ACTIVE LEAD
Open Leads3
Assets14
Last ContactToday
SMS
Inbound messageInterested in the Latitude 7420.
EMAIL
Quote sentBusiness refresh proposal attached.
LEAD
Follow-up scheduledAssigned to Sales.
KEEP THE RELATIONSHIP
Sell today. Market tomorrow.
Operational communication stays in the CRM. Marketing campaigns can use SendGrid or Telnyx Email so promotions and customer conversations remain measurable without losing the customer record.
Build your audience naturally
Customers and prospects flow into CRM from public forms, sales activity and communication channels.
Target the right buyers
Reach buyers based on interests, history, inventory needs and prior relationships instead of sending generic blasts.
Protect the relationship
Campaign delivery is handled separately from one-to-one CRM email, while consent and suppression stay under control.
One platform. One workflow.Turn more assets into more profitable inventory.
See It in Action
REQUEST A DEMO
Show us how you resell technology today.
Tell us about your operation. Your request goes directly into PC Reseller Workbench CRM so it can be assigned, followed up and tracked like every other lead.
✓ Direct CRM lead capture
✓ Source & campaign attribution
✓ Automatic acknowledgement
✓ Ready for sales follow-up